Insurance claims happen. It could be a storm, fire, impact or plumbing failure.
Whatever the cause, BCB will help you through the claim process. We are your claims advocate and work tirelessly to achieve the best possible claim outcome.
Our dedicated national BCB Claims Team is experienced, professional, understanding and ready to assist when the worst happens wherever you are in Australia. We understand strata insurance and strata claims, and our long-standing industry relationships give us unique insight into what insurers need to process claims quickly.
We’re right with you every step of the way and always act in the best interest of our customers.
BCB has been building relationships with strata managers, insurers, assessors, repairers and the strata community for over 25 years. Our dedicated BCB Claims Team manages claims full-time - they are the unrivalled experts.
Not all damage is covered by strata insurance policies. You cannot claim for defects, maintenance, wear and tear, or failure of items that are passed their useable or expected life. However, most policies should cover the damage that is caused by the failure.
There are some simple steps you can take to make sure your property is safe and to prevent further loss or damage when an insurable event occurs. However, never undertake repairs until you have permission from your insurer.
Making an insurance claim can be a stressful time, but BCB will manage the entire claim process for you, giving you peace of mind that you’ll achieve the best possible outcome.
Please leave your contact details and one of Specialised Claims Consultants will be in touch with you to discuss your Strata Claim.
BCB is Australia’s largest specialist strata insurance broker and one of the 475 strong Steadfast Group member network.
With over 25 years’ experience partnering with strata managers, BCB offers scale, market leading technology and technical expertise for strata and community living property and related insurances.
Working in the interests of the owners, BCB provides dedicated broking resources and a full market solution, complimented in-house claims expertise, including for large and catastrophic events.