Financial Services Guide

Financial Service Guides

When providing general advice we are required by law to issue a Financial Services Guide (FSG).

This guide explains to following to the Body Corporate.

Who BCB is and the services we provide

Our fees and charges

Our complaints and disputes resolution process

The nature of the business relationship between the Licensee and Authorised Representative and any fees paid

Please select which FSG you are looking for below.

Manager's FSG

If you are provided with advice and products from a strata manager representing BCB as an Authorised Representative, please request the strata manager’s FSG in the form below

Direct Client's FSG

If you are provided with advice and products directly from BCB, please download the Direct Client FSG

FSG Enquiry

For your specific AR or Distributor FSG please complete this form and we will reply via email.

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Why Choose BCB?


BCB is Australia’s largest specialist strata insurance broker and one of the 475 strong Steadfast Group member network.


With over 25 years’ experience partnering with strata managers, BCB offers scale, market leading technology and technical expertise for strata and community living property and related insurances.


Working in the interests of the owners, BCB provides dedicated broking resources and a full market solution, complimented in-house claims expertise, including for large and catastrophic events.

Our Insurance Partners