You should contact the relevant trade, such as a plumber, to deal with the immediate problem such as leaking water or burst pipe.
If there is a risk of immediate danger to people or property, contact a builder to carry out a ‘make safe’.
If water has entered a property, as soon as it’s watertight, contact professionals to start water extraction and drying.
Once the immediate danger or issue is remedied, call your insurer who will either provide instructions or arrange for a panel builder or loss adjuster to visit your property.
Please leave your contact details and one of Specialised Claims Consultants will be in touch with you to discuss your Strata Claim.
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BCB is Australia’s largest specialist strata insurance broker and one of the 475 strong Steadfast Group member network.
With over 25 years’ experience partnering with strata managers, BCB offers scale, market leading technology and technical expertise for strata and community living property and related insurances.
Working in the interests of the owners, BCB provides dedicated broking resources and a full market solution, complimented in-house claims expertise, including for large and catastrophic events.