About BCB
Business Overview
BCB is Australia’s most experienced specialist strata insurance broker and part of the Steadfast Group member network, which has 426 general insurance brokerages in Australasia.
We’ve been partnering with strata managers for more than 25 years, offering unrivalled scale and technical expertise, alongside market leading technology, to provide strata and community living property and related insurances.
We work in the interests of owners. Through personalised insurance advice, BCB’s market leverage and access to key broker-only markets, we deliver customised solutions and flexibility which ensures our reputation as subject matter experts and broker of choice.
Our customer-centric focus allows us to work with strata managers and property owners, aligning to their objectives to solve problems and remove complexity, and helping them make well informed insurance decisions.
Our resource capabilities and service teams
- BCB’s team of over 80 staff places policies and manages claims for over 22,000 bodies corporate, with offices in New South Wales, Queensland, Victoria, South Australia and Western Australia.
- As part of the Steadfast Group, we can access market leading products and services at the most competitive premiums.
- We work with strata managers to ensure a property is adequately insured by recommending property valuations, advising the Insurer of any proposed major capital works, obtaining commercial tenant occupation details and outlining any unique features that require special coverage, such as machinery, heritage considerations or cover for jetties.
- Our significant strata broking and claims management expertise features extensive claims management capability in cyclones and extreme adverse weather events.
- Our specialists can design and execute a customised whole of portfolio insurance risk solution for complex buildings, including BMCs.
- We provide ongoing training to strata managers acting as our Authorised Representatives, to ensure compliance with Australian Securities and Investments Commission (ASIC).
Maximising technology and infrastructure
- By operating on cloud-based platforms, we can solve problems, and review policy and claim information to endorse and amend policy coverages as required from any of our national offices.
- Using market leading technology platforms, we deliver straight-through processing and provide premium productivity. Our customer-oriented trading platforms also provide critical business intelligence and data analytics.
Peace of mind
- BCB benefits from Steadfast’s extensive member services, including model operating and compliance tools, procedures manuals and training, legal, technical, banking and recruitment advice and assistance, group insurance arrangements, product comparison and placement support, claims support and group purchasing arrangements.
- We are a member of the National Insurance Brokers Association (NIBA) and subscribe to the Insurance Brokers’ Code of Practice. You can download a copy of the Code from NIBA’s website at niba.com.au/insurance-brokers-code-of-practice
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